Privacy Policy

Your Privacy is Important to Us

EbTechSol builds websites, software solutions, and mobile applications for businesses and users. We respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, contact our team, subscribe to updates, or use applications developed by EbTechSol.

1. Information We Collect

We may collect information you voluntarily provide when you:

  • Contact us through our website, email, or other communication channels.

  • Submit a project enquiry or request our services.

  • Subscribe to our newsletter or company updates.

  • Communicate with our support or development teams.

Depending on your interaction with us, this information may include your name, email address, telephone number, company details, and project requirements.

We may also receive technical information, such as IP addresses, browser details, device information, and website usage data through server logs and website technologies.

2. How We Use Your Information

We use personal information for legitimate business and service-related purposes, including:

  • Responding to enquiries and service requests.

  • Providing requested products, applications, and services.

  • Communicating about projects and support requests.

  • Improving website functionality and user experience.

  • Maintaining the security and performance of our services.

  • Sending newsletters or promotional updates when you have subscribed or otherwise permitted us to do so.

  • Meeting applicable legal obligations.

We limit our use of personal information to the purposes described in this policy and other purposes permitted by applicable law.

3. Privacy of Our Mobile Applications

EbTechSol develops mobile applications designed to provide specific services and user experiences.

The following applications are covered by the application-related disclosures in this policy.

Sports Mania

Sports Mania requires an internet connection to access its online features and services.

The application is not officially affiliated with or endorsed by the International Cricket Council (ICC) or other sports governing organisations.

Names, trademarks, logos, and other third-party materials remain the property of their respective owners. Their appearance does not imply an official partnership or endorsement.

Junior TV

Junior TV requires internet access to provide its online features and content.

The application is not officially affiliated with Cartoon Network or other television networks and content owners.

Third-party names, logos, trademarks, and copyrighted materials belong to their respective owners. Their appearance does not imply endorsement or ownership by EbTechSol.

Cric Mania

Cric Mania requires an internet connection to deliver its online services.

The application is not officially affiliated with the International Cricket Council (ICC), cricket boards, sports associations, or other governing organisations.

Third-party trademarks, logos, and brand names remain the property of their respective owners.

4. Internet Access and Device Permissions

Some applications require an active internet connection to operate.

Depending on the application version and device operating system, additional permissions may be requested to support particular features.

Phone Permissions

An application that requests phone-state permission may gain access to limited device information, depending on the operating system and the permission granted.

Access may include mobile network information or call-state details.

Users can review and manage application permissions through their device settings. Restricting certain permissions may affect application functionality.

EbTechSol does not require users to provide banking information merely to access the applications listed above.

The information available to an application depends on its implemented features, granted permissions, and any integrated third-party services.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to support functionality, understand website usage, and improve the visitor experience.

These technologies may process information such as browser details, device identifiers, IP addresses, and interaction data.

Some technologies may be provided by third-party services. Their processing practices are governed by the applicable provider’s privacy terms.

Visitors can manage certain cookie preferences through their browser settings and any consent controls available on our website.

6. How We Protect Personal Information

We use appropriate organisational and technical measures intended to protect personal information against unauthorised access, loss, disclosure, alteration, or misuse.

Access to personal information is limited according to operational requirements.

However, no website, application, or electronic storage system can guarantee complete protection against every security risk.

7. Sharing Personal Information

We may share information with authorised service providers when necessary to operate our website, provide services, manage communications, or maintain our technical infrastructure.

These providers may include hosting companies, IT support providers, communication platforms, and other service partners.

We may also disclose information when required by applicable law or a valid legal process.

We do not disclose personal information for unrelated purposes without an appropriate legal basis.

8. Data Processing and Storage Locations

Our business operates through locations in Ajman, United Arab Emirates, and Lahore, Pakistan.

Personal information may be processed at our operating offices or through service providers involved in delivering and maintaining our services.

The specific processing location may depend on the service and technical infrastructure involved.

Where applicable, international transfers of personal information must comply with relevant data protection requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purpose for which it was collected, comply with applicable legal requirements, resolve disputes, or maintain essential business records.

Retention periods may vary according to the type of information, the services involved, and applicable obligations.

When information is no longer required, we take appropriate steps to delete, anonymise, or securely dispose of it.

10. Your Privacy Rights

Depending on applicable data protection laws, you may have the right to:

  • Request access to personal information held about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of eligible personal information.

  • Withdraw consent where processing depends on consent.

  • Object to or request restrictions on certain processing activities.

  • Request information about how your personal data is handled.

To submit a privacy-related request, contact us at info@ebtechsol.com.

We will review and respond to requests according to applicable legal requirements.

11. Newsletter Subscriptions

If you subscribe to our newsletter, we may use the email address you provide to send company updates, service information, and relevant announcements.

You can request to unsubscribe by contacting us using the email address provided in this policy or by following an unsubscribe option included in a newsletter, where available.

12. Third-Party Websites and Services

Our website and applications may contain links to external websites, platforms, or services.

We are not responsible for the privacy practices or content of websites and services operated independently by third parties.

We recommend reviewing their privacy policies before providing personal information.

13. Children’s Privacy

Some applications may offer content suitable for younger audiences.

Where personal information relating to children is processed, applicable child privacy and data protection requirements must be followed.

Parents and guardians may contact us to raise concerns or request information about relevant privacy practices.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, services, technologies, or legal obligations change.

Updates will be published on this page. We recommend reviewing this policy periodically to understand our current privacy practices.

15. Contact Us

If you have questions about this Privacy Policy, personal information, or our data handling practices, please contact EbTechSol.

Email: info@ebtechsol.com

United Arab Emirates Office

Ajman Free Zone, Ajman, United Arab Emirates

Phone: +971 52 708 4910

Pakistan Office

Big City Plaza, Office 48, 1st Floor, Main Boulevard Gulberg III, Lahore 54000, Pakistan

Phone: +92 331 4179 590

Website: https://ebtechsol.com/

We welcome privacy-related enquiries and requests concerning personal information handled through our website or applications.